Why your organization needs a dedicated, built-in cyber Incident response communication platform when primary systems fail.
During a cyber crisis, your organization desperately needs fast, reliable, and secure communications to coordinate response efforts, notify stakeholders, and maintain operational control. Ironically, this is precisely when your primary communication systems – your corporate email, your Slack, your Monday, your Google Meet, your Teams – are most vulnerable, slowed by network congestion, rendered unavailable by system failures, or completely compromised by the very attackers you’re fighting against.
When faced with such a predicament, the team tend to levitate to informal comms, such as texting, Whatsapp, personal email, etc. That is potentially unsecure, messy, hard to coordinate, and inefficient, not to mention non-compliant with corporate procedures and regulatory requirements.
When your digital infrastructure becomes your adversary, you need out-of-band communication channels that exist entirely outside and independently from your compromised network. You need them to be secure from unauthorized prying eyes, especially those of the attacker, who will try to get their hands on your conversations to use against you; fast and reliable, consistently available during the crisis; built-in role management, so members only have access to what they’re supposed to; and maintain data retention, making it retrievable for reports, audits, and compliance.
Secure Out-of-Band Crisis Communications
Chat, Cytactic’s dedicated Built-in secure communications platform, resolves communication and orchestration between stakeholders during crisis management, ensuring that when your systems fail, your critical communications don’t.
It fulfills the role of a dedicated IM/chat platform, enabling employees and external experts to coordinate quickly, create and join channels, communicate online or asynchronously, and securely share files. All data is retained and available for oversight, reporting, and compliance, giving management confidence and control when it matters most.
